The successful candidate will be working as part of our Income & Lettings service where we support residents with their financial, housing and emotional well-being. You will help provide a full welfare benefits form filling service & casework service for residents aged over 60 predominantly through home visits and supporting their families, which will include claiming all available welfare benefits such as Attendance Allowance, CA//PIP/HB/CTS/ and tax credits, and other sources of financial help, such as applying for charitable grants, energy efficiency support, travel costs/Blue badges, health costs and council tax discounts. You will also be working closely with the financial assessment team responsible for assessing care charges.
The post is a full time permanent position. You will work 36 hours per week, based at our Bernard Weatherill House offices in Croydon. Welfare Rights Advisor – over 60’s visiting service.
We are looking for a full time Welfare Benefits Advisor who is keen to make their mark as well as having:
- Substantial recent experience of welfare benefits case work including Universal Credit/disability benefits and benefits for older people.
- Excellent knowledge and experience of welfare benefit legislation, reviews and appeal processes.
- Experience of working with older people and their families in an advice service.
You must be able to work well with others, champion new ways of working and manage your own workload. The successful candidate will need to be able to use a variety of different IT systems, have excellent organisational, communication, financial and numeracy skills and be able to drive for visiting around the borough, if required – Zip cars can be provided.
Equal opportunities statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.