Our Non-Housing Repairs Team is looking for a dynamic plumber who has NVQ level 3 in plumbing and a valid driving licence. This is an exciting opportunity to support the delivery of quality repairs, working as part of a team, but mainly working alone, carrying out Plumbing/ Multi-trade works,
associated but not limited to, maintenance works to all types of LBI managed properties.
To carry out Plumbing/Multi-trade works and relevant trade duties as instructed by a supervisor, on Responsive, Planned, and High Value Repairs to an excellent standard.
To plan and organise workload to maximise productive time and ensure the best service to customers. This includes dealing with urgent and emergency repairs and ensuring, as far as practicable, that all appointments and targets are met.
To provide regular updates and information to supervisor/and other colleagues to assist with ordering of materials, planning, scheduling, and rescheduling of work.
To report any follow on or related repair works identified with the customer where these cannot be completed during the visit, providing sufficient detail to ensure an accurate ‘further works’ order is raised on the system.
To identify and submit requests for non-stock items to ensure that any non-standard jobs are completed in a timely manner and notify a supervisor of any difficulties.
To use the PDA (or other electronic device as provided) to keep various records accurately, order materials, order follow on and new repair works and complete accurate paper records only where the use of a PDA is not available or when systems are down.
Carry out duties and responsibilities in accordance with the council’s commitment to customer service excellence and ensure compliance with the customer care standards.
To be committed to the Council’s core values of public service, Collaborative, Ambition, Resourceful and Empowering and to demonstrate this commitment in the way duties are carried out when working with colleagues and customers.
To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
To carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation.
At all times to carry out responsibilities/duties within the framework of the Council's Equality and Diversity Policy. (Dignity for All).
We're looking for ambitious leaders to drive forward Islington Council's vision and priorities. Watch this short video where the Leader of the Council Kaya Comer-Schwartz and council CEO Linzi Roberts-Egan explain what we're looking for in senior leaders and what it is like to work among other committed staff to make this borough a more equal place for residents.