We are looking for a dynamic and performance-driven Arrears Prevention and Recovery Officer to join our Income Services team.
You will have worked in a similar role in another local authority and housing association and have a proven track record of success.
At Havering, residents are at the heart of everything we do. It is imperative that applicants are committed to Havering’s ICARE values and committed to our vision of becoming a national top quartile Income performer by all measures.
This is a post arising out of a recent reorganisation of Income Services. This is an opportunity to display creativity and be part of a culture of continuous improvement and high performance.
With knowledge of income recovery processes and relevant housing legislation, you will have experience of working in a complex political and service environment, and engaging with colleagues. This role requires a highly organised individual who can manage their workload while working in an agile environment.
You must be able to evidence the following in your application:
- A minimum of two years’ experience of working in an Income team or equivalent transferrable skills
- A keen interest in and knowledge of the housing sector
- A high performer, with a proven track record of success.
- Knowledge of welfare benefit processes.
- A degree or housing qualification, such as CIH, is preferable.
Please view Job Profile here
For an informal discussion about the post, please contact Emma.Guest@havering.gov.uk
The closing date for the receipt of applications is 9th December 2022 however interest in this job may be high and we therefore reserve the right to close the vacancy early.
You will be notified if your application has been successful. Interview date to be confirmed.
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
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