Housing & Homelessness - Housing Options Caseworker

About us

Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight square miles. It’s also a borough of contrasts, and as a Council, we know that Tower Hamlets is on a vital journey of improvement. There are tough challenges we need to tackle, but with that comes a unique opportunity to make a real impact. We’re changing – rapidly. This is a place where people make things happen. Where everyone works together with zeal, passion and pride. As an employer, we can offer a generous annual leave package, competitive pension and flexible working.

The role

Tower Hamlets Housing Options Service are looking to recruit a Housing Options Officer in the frontline LP Team (Lead Professionals Officer). Permanent role x 1 and FTC for 12 months x 1. You will work to offer support and advice to people who are homeless or at risk of homelessness. You will assist by preventing and resolving homelessness via an offer of viable options and solutions.

Enthusiasm and strong motivation to work within homelessness services, as well as a ‘can-do’ attitude are key because having the right calibre of people with the right attitude is essential in providing homeless people with the services they require. If you have not worked in the sector but have transferable skills, we would love to hear from you, training will be provided for the successful candidate.

How to apply

All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted. www.towerhamlets.gov.uk/careers

For a confidential discussion please contact Andrew Odom Homelessness Services Team Manager via email Andrew.Odom@towerhamlets.gov.uk or telephone 07912 437735

Additional Details

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.