Transport Service Controller

Starting salary: £36,984
Job Level: Level 3 Zone 2
Work Location: York Way Depot, Freight Lane, London N1C 4BE
Hours per week: 36
Contract type: Permanent
Closing date: Wednesday 14th June 2023 at 23:59
Interviews to be held: TBC

**This role is based at a working Transport Depot within Kings Cross on a shift pattern starting from 7am until 6pm Mon to Fri with ad hoc weekend work**

About us

Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

About the team

Camden Accessible Travel Solutions (CATS) is the Council’s in-house transport service. It is based within York Way Depot, in King’s Cross, London and sits within the Environment and Sustainability Directorate under Supporting Communities. The service is responsible for a wide range of transport related services including the provision of accessible buses for children and adults, taxi bookings, fleet maintenance, an MOT service, driver training, fuel provision and manages a range of concessionary travel schemes.

The role

The Service Controller will form part of the Logistics Team within Camden’s in-house transport service known as Camden Accessible Travel Solutions (CATS) which sits under the Supporting Communities Directorate of Camden Council. CATS is based within York Way Depot, in King’s Cross, London. CATS is based within York Way Depot, in King’s Cross, London and sits within the Environment and Sustainability Directorate under Supporting Communities.

The service is responsible for a wide range of transport related services including the provision of accessible buses for children and adults, taxi bookings, fleet maintenance, an MOT service, Driver training, fuel provision and manages a range of concessionary travel schemes.

The Service Controller is responsible for the safe, efficient, and reliable operations of the Council’s in-houseand external passenger transport services.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

About you

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

To be considered for this fantastic opportunity it is essential the successful candidate holds a D1 Driving Licence with a minimum of two years post qualification experience. 

You will have previous demonstrable experience working within a surface transport industry and possess extensive experience of supervising or managing a team to ensure the delivery of an effective and efficient service. The ideal candidate will have a working knowledge and understanding of legislation of the legal and road context for road transport operations, in relation to Section 19/22 permits / or PSV Operators licence as issued by the Traffic Commissioner (desirable).
The post holder will be fully proficient in Microsoft Office packages such as Word, Excel, Teams and Outlook.

Additionally you will possess excellent customer service and communication skills, both written and verbal to assist with investigations into complaints, accidents or any other incident as required including preparing letters of complaints and Councillor enquiries.

Working for Camden

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting communities, and we’ll redefine what a career can be.

At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Visit 'www.camdenjobs.co.uk/staff-benefits' to see full details of our benefits.

Additional information

To view the Job Profile, please click HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10078494/file/document?inline

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

We will only consider applications from candidates who complete a ‘Why Me – Supporting Statement’ and address the criteria outlined in the ‘About Me’ section of the Job Profile

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website or copy and paste the below URL into your browser: https://www.camdenjobs.co.uk/inclusion-and-diversity

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG