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Business Analyst

  • Employer: London Borough Of Waltham Forest
  • Reference: 1021
  • Published: Wed 28/02/2024, 18:00 PM
  • Closing on: Thu 29/02/2024, 0:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 46,041.00 - 49,083.00 per year
  • DBS Check: No
  • Location: To be confirmed

Organisation: London Borough of Waltham Forest

Grade: P04 (subject to Evaluation)

Salary: £46,041 - £49,083

Contract Type: Permanent - Full-time

Working hours per week: 36 hours

Application Deadline: 29/02/2024

Proposed Interview Date(s): To be confirmed


About Us:

Ready to make a real difference in a thriving London borough? Waltham Forest is on the move, and the Commercial and Innovation Team is at the heart of it. This is your chance to be part of an exciting new chapter, shaping the way we work and collaborate with businesses and partners to build a brighter future for everyone.

We're embracing a smarter, more flexible way of doing things. Technology is our ally, diversity our strength, and sustainability our guiding light. Our Corporate Strategy reflects this forward-thinking vision, focusing on key priorities like:

• Connecting people with rewarding jobs
• Creating safe and healthy communities
• Building vibrant 15-minute neighbourhoods
• Inspiring confidence in our borough's future

The Commercial and Innovation team supports activity across Resources addressing strategic challenges through thinking innovatively about improving outcomes for residents and ensuring financial stability.
The newly established team works to ensure Waltham Forest maximises the benefits of insight, data analysis and business analysis. It works collaboratively within multi-disciplinary teams to inform strategic priorities and deliver service improvement.

This key role within the team is responsible for leading the business analysis function for Commercial Services. The role will work across a portfolio of programmes in Residents Services including providing support to the Waltham Forest Services client function.

About the role:

As our Commercial Business Analyst, you'll play a pivotal role in this dynamic shift. This is more than just analysing systems and services - it's about shaping the client function, streamlining processes, and providing expert guidance to senior stakeholders. Imagine working with Directors and Heads of Service, bringing your knowledge and analytical skills to complex projects, and seeing your ideas translated into real-world impact.

Sound like your kind of challenge? We're looking for someone with:
• Solid experience in client-facing roles
• Deep understanding of business analysis and best practices (public sector experience a bonus, but not essential)
• Focus to drive change and thrive in a fast-paced environment
• A self-motivated, enthusiastic spirit with a passion for success
• Creativity, innovation, and resistant in the face of new challenges
• The ability to present complex information clearly and concisely for strategic decision-making

Ready to join a team that's redefining collaboration, driving growth, and building a vibrant future for Waltham Forest? We're waiting for you.

Apply today and let's build the future, together!

>> Click here to download the Role Profile <<

Key Responsibilities:

  • Identify and develop innovative solutions for service improvement.
  • Research best practices and assess their validity for the Council.
  • Make convincing cases for change to senior stakeholders.
  • Work with directors to identify new commercial opportunities.
  • Develop strategies based on analysis of service context.
  • Implement new processes that improve outcomes.
  • Undertake/support consultation procedures and escalate complex problems.
  • Ensure activities comply with relevant guidelines.
  • Gather customer/stakeholder views to inform recommendations.
  • Record data and measurements accurately.
  • Contribute to service/business plans and planning/development activities.
  • Ensure service/business plans reflect input.
  • Quality check documents before delivery.
  • Ensure all work meets required standards.
  • Act in accordance with all policies and procedures.
  • Lead on embedding business analysis in the Commercial Client function.
  • Create and embed new standards of practice for change practitioners.
  • Lead on service and system analysis using established methodologies.
  • Present well-reasoned recommendations for change.
  • Secure buy-in from senior stakeholders and partners for recommendations.
  • Provide expert business analytics, data analysis, and stakeholder engagement.
  • Design and deliver workshops with key stakeholders.
  • Deliver business analytics input effectively.
  • Build and maintain relationships with stakeholders to capture their views.
  • Support project managers with service/system reviews, strategy development, and design.
  • Capture and manage risks, issues, and dependencies.
  • Capture lessons learned to ensure continuous improvement.
  • Support development of client reports and present at shareholder meetings.

Qualifications and Requirements:

Educated to degree level or equivalent standard
Recognised business improvement qualification or equivalent experience

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

Continued professional body registration;

Suitable driver's license;

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Michael Brown at michael.brown@walthamforest.gov.uk or 07753 584 647.

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.
  • Employer: London Borough Of Waltham Forest
  • Reference: 1021
  • Published: Wed 28/02/2024, 18:00 PM
  • Closing on: Thu 29/02/2024, 0:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 46,041.00 - 49,083.00 per year
  • DBS Check: No
  • Location: To be confirmed