We've noticed you are using Internet Explorer. This is an outdated Web Browser and is not supported by this website. Consider switching to a moden Web Browser like Google Chrome.
Accessibility Tools

SEND Officer

  • Employer: London Borough Of Waltham Forest
  • Reference: 1145
  • Published: Sat 13/04/2024, 7:00 AM
  • Closing on: Wed 17/04/2024, 1:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 39,951.00 - 42,840.00 per year
  • DBS Check: No
  • Location: To be confirmed

Organisation: London Borough of Waltham Forest

Salary: PO2 £39,951 - £42,840

Contract Type: Full Time Fixed Term Contract 12 Months

Working hours per week: 36

Application Deadline:17/04/24


About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

The London Borough of Waltham Forest's SEND Service is a 0-25 integrated service working with children and young people with an educational need and/or disability (SEND) who are eligible for an Education Health Care Plan (EHCP). The service brings together key areas of service provision from education health and social care to proactively promote inclusion and improve the support available to children, young adults and their families.

The SEND Service has a strong focus on improving outcomes to enable children and young adults to fulfil their potential for achieving their aspirations and improve choice and independence; education, training and employment; health and wellbeing; individual and family resilience; securing quality and timeliness of advice, support and intervention.

Do any of the points below fit you? Do you have 3 years minimum experience working as a Case Officer for a Local Authority SEND service? Are you passionate about giving a good customer experience and want to strive to achieve meaningful outcomes for young people with SEND? Do you have excellent communication skills and enjoy visiting settings to meet your caseload of young people regularly?

We are a fast-growing London Borough who have just hit 3000+ EHCPs and need additional experienced staff to support us with these key areas: Preparation for Adulthood Case Officer, focusing on a Post-14 caseload Early Years and School Age Case Officer Phase transfer process Annual reviews Statutory Assessments.

We are seeking to recruit two experienced SEND Case Officers to provide advice and support to parents and children with SEN and disability; ensuring outcomes are being monitored, reviewed and developed as appropriate to the age of the child or young person.

The SEND Case Officer will act as the named Officer for a family in relation to EHC assessment/review, carrying out the role of lead professional as required. Acting as a key link with schools, education support services and other providers to ensure delivery of quality service to children, parents, schools and other providers To be responsible for the administration of the Education Health and Care assessment, planning and review of the special educational needs of children and to secure provision to meet their needs in line with Children and Families Act 2014 and the SEND COP 2014/15. Candidates must have experience of writing Education Health and Care Plans for SEND children and young people and must be familiar with the statutory process for the development of Education, Health and Care Plans and should demonstrate a willingness to be flexible, responsive and be able to use their initiative and communicate effectively with children, young people parents and partners.

>> Click here to download the Role Profile <<

Key Responsibilities:

Work directly with children and young adults; the work has significant implications for the wellbeing of individuals. Professional colleagues across the Families Directorate and other council service areas, other providers and external agencies to gather and exchange information and co-ordinate actions.

Develop sensitivity, persuasiveness, negotiation and assertiveness skills to communicate with diverse audiences in emotive circumstances. Ability to build trust and confidence with children and young adults and professionals.

Diverse internal and external contacts, to provide specialist advice, guidance and support on complex issues within area of responsibility; develop and maintain joint working and promote the Council position.

Consult with stakeholders to identify requirements. Communicate changes in policy and working practice to contacts.

Handle challenging service user / stakeholder feedback, or complaints which involve significant persuasion and influencing skills.

Qualifications and Requirements:

Educated to degree standard or equivalent experience.

Relevant professional qualification.

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;

Satisfactory Enhanced DBS/barred list check;

Suitable driver's license; Desirable

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Annette Watson-Morse at annette.watson-morse@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.

Apply Now

  • Employer: London Borough Of Waltham Forest
  • Reference: 1145
  • Published: Sat 13/04/2024, 7:00 AM
  • Closing on: Wed 17/04/2024, 1:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 39,951.00 - 42,840.00 per year
  • DBS Check: No
  • Location: To be confirmed