We've noticed you are using Internet Explorer. This is an outdated Web Browser and is not supported by this website. Consider switching to a moden Web Browser like Google Chrome.
Accessibility Tools
This Vacancy has closed.

Neighbourhood Officer

  • Employer: London Borough Of Waltham Forest
  • Reference: 1127
  • Published: Thu 18/04/2024, 19:00 PM
  • Closing on: Fri 19/04/2024, 1:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 38,364.00 - 40,833.00 per year
  • DBS Check: No
  • Location: To be confirmed

Organisation: London Borough of Waltham Forest

Salary: £38,364 - £40,833

Contract Type: Full-time Permanent

Working hours per week: 36

Application Deadline: 19/04/2024

Proposed Interview Date(s): 24/04/2024


About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

The cleanliness, safety and quality of our streets continues to be the biggest influence that the Council has on residents' everyday quality of life. Our challenge is to continue to improve services in the public realm, support growth and contribute to the savings targets demanded by the reductions in central government funding.

The Neighbourhoods Team takes a universal view of our street scene; ensuring that issues and services such as street cleansing, waste, enviro-crime, noise, anti-social behaviour and grounds maintenance are dealt with in a comprehensive, common sense and resident-friendly manner.

As a Neighbourhood Officer, you will champion your Neighbourhood Ward by overseeing a range of issues including street cleansing, refuse and recycling collection services to ensure needs of local residents are met.

You will have a can-do attitude and be able to achieve results using your skills, knowledge, and experience of working in a multi-disciplined, community focused environment.

You will work closely with ward councillors, communities and partners to help improve the quality of life of local residents and ensure that the Council continues to deliver quality services.

You will undertake enforcement and compliance activities relating to enviro-crime, noise, nuisance, waste management/street cleansing, grounds maintenance/trees as part of a rota including weekdays, evenings and weekends.

>> Click here to download the Role Profile <<

Key Responsibilities:

  • To identify, investigate, gather evidence, take witness statements, prepare legal cases for court and effectively deal with breaches of legislation primarily around environmental crime, noise, nuisance but not restricted to these areas.
  • To issue advice, warnings, notices, fixed penalty notices and legal action in accordance with the Borough's Enforcement Strategy and procedures.
    To inform the planning of and take part in intelligence led enforcement activity with partners.
  • To monitor the Council's Street Cleansing, Ground Maintenance, waste and recycling services and ensure contract compliance.
  • To issue appropriate rectification notices where service provision has been identified as being below agreed standards

Qualifications and Requirements:

Experience of working in enforcement in a local authority context.

Experience of dealing with conflict

Experience of working in the Waste Management industry.

Ability to problem solve using own initiative.

Ability to work in a pressurized environment and meet tight deadlines

Terms and conditions:

Satisfactory employment references and CIFAS identity checks

Satisfactory declaration of interest

Suitable driver's license

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Michael Sesay at michael.sesay@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.
  • Employer: London Borough Of Waltham Forest
  • Reference: 1127
  • Published: Thu 18/04/2024, 19:00 PM
  • Closing on: Fri 19/04/2024, 1:00 AM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: GBP 38,364.00 - 40,833.00 per year
  • DBS Check: No
  • Location: To be confirmed